“Japan and South Korea, ten to twenty-one August. And we're beginner skiers.”
Three travellers, one trip that grew mid-conversation, and a stream of edge-case questions: is business travel covered? Is beginner skiing? What about a pre-existing condition? SIRA answers each one against the plan wording rather than guessing.
Watch SIRA run the whole journey
Every turn below is replayed exactly as it happens in the demo. Switch between voice and text at any point — the transcript never changes, only how it's delivered.
Where it ends up
Executive plan for three adults, Japan & South Korea
Chosen for the business-travel benefits; skiing and the asthma question both answered against the plan wording rather than guessed.
Everything collected above is handed straight to the purchase page — see the pre-filled form.
Why this journey converted
Not a feature list — the moments that actually shaped this customer's decision.
Trip confirmation loop
Reads back Singapore → Japan, 10–18 Aug, 2 adults before pricing — so a mis-heard date never becomes a mis-sold policy.
AccuracyGrows without a reset
A sister joins, South Korea is added and the return moves to 21 August — SIRA re-prices on the new facts and keeps every earlier answer.
Multi-turnNeeds-based plan match
Because the trip mixes business with leisure, SIRA points to Executive for travel delay, loss of documents and trip interruption.
AdviceDraws the coverage line
Beginner ski lessons are recreational and covered; professional competition and risky activities are not.
AccuracyHonest about pre-existing conditions
Pre-existing conditions are usually not covered — but well-controlled asthma with no recent treatment is explained rather than waved through.
TrustExplains what's covered
Lists exactly what Executive covers: medical, evacuation, follow-up in Singapore, personal accident, repatriation.
ClarityReads it back before buying
Closes by confirming the skiing answer holds “subject to the policy terms and conditions” — leaving a correct paper trail.
ReliabilityThe form arrives already filled in.
This is what the customer sees when they tap the purchase link. Every value below was carried across from the conversation — they never open a blank form, and they never type their own details twice.
Why this matters more than it sounds
Retyping details you have already given is where quote journeys lose people. SIRA hands the purchase page a complete, valid record — 7 fields the customer said aloud, 1 plan chosen in the chat, 1 that SIRA derived from rules and arithmetic — so the last step is a read-and-confirm instead of a form-filling exercise.
Every turn, annotated
The complete exchange, with the thinking behind each SIRA reply.